Our experienced audiologists will be there to guide you carefully through this period and give you helpful advice on what to expect.

Our hearing aid aftercare service includes:


4 year warranty

Our 4 year warranty will give you piece of mind after purchase. And if any repairs are required during this time they will be done free of charge.


Free batteries for 4 years

As a hearing aid customer, we'll give you free batteries for 4 years from the date of your purchase.


A trial period

Our audiologists will work with you to find the right hearing aids to suit you and achieve the best results. What's more we offer a trial period, so you can be sure you're totally happy that we've reached the appropriate hearing solution before finalising your decision.


Free follow up appointments

Rather than sticking to a strict timetable, we recognise that everyone is different. That's why we offer as many free follow up appointments as it takes for us all to know whether we've reached the right hearing solution for you. We'll explain all the functions, so you're happy with how they work and make sure they fit well so they're comfortable to wear.


Free 3 monthly hearing aid clean, check and service

To prolong the life of your hearing aids and keep them in tip top working condition, we'll clean and check your hearing aids for free every 3 months. We'll also assist with any service issues you might be experiencing.


Free reassessments

Your hearing may change over time, just like your eyesight, so we'll reassess it every 2-3 years or at any time you perceive a significant change.


Free ear health check and wax clearance

Earwax is produced inside your ears to help keep them healthy and free of germs. It usually passes out of the ears harmlessly, but sometimes too much can build up and block your ears and your hearing aids - causing them to whistle. Our wax removal service will help keep your ears clear and your hearing aids working efficiently.


Book your free initial hearing assessment

If you’d like to book a free initial hearing assessment with one of our expert audiologists call us on 01635 523 343 or email us at


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