Your questions answered

Yes, we can repair older hearing aids that are out of warranty with the original manufacturer.

The turn around for most repairs is 3 - 4 working days.  If we have to order parts it may take slightly longer.

If, after we've contacted you with a quote, you decide not to go ahead with the repair we will return your hearing aid to you at no extra cost.

In exceptional circumstances we may have to send your hearing aids to the manufacturers, if we can't complete the repair in-house. We will always discuss this with you first before sending it away.

Yes. We use original parts whenever possible. In older hearing aids the original parts can sometimes be discontinued, so in those instances we'll use the nearest equivalent part.

If your hearing aid is programmable/digital (not analogue) your hearing settings will be 'saved' in the aid and won't be affected by our repair. If your aid needs a new amplifier, we can normally transfer your settings to the new one. If this isn't possible we'll contact you before we do any work.

Send them in to us for FREE and we can recycle them. Just ask us for a Freepost label. What’s more, for every unwanted hearing aid you send us we’ll send you a FREE pack of batteries.