Our services

iStock 66493107 XXXLARGEDon't replace it - repair it

If you have a problem with your hearing aid, we can help.  Don't worry if it is out of warranty with the manufacturer, as we can deal with any make and any model of hearing aid. 

All makes repaired

Our technicians are trained to the highest standard and have many years of experience in repairing all brands of hearing aids including:

  • Starkey
  • Widex
  • Phonak
  • Oticon
  • Unitron
  • ReSound
  • Siemens (now Sivantos)

 We use original parts, unless they’re discontinued due to the age of the hearing aid.

Free no obligation quote

Send us your hearing aid for a free, no obligation quote. And if you decide not to go ahead with the repair, we’ll return it to you at no extra cost.

Transparent pricing

We offer a very clear pricing structure with no hidden extras. 

Our standard repair costs £94.95 (plus postage - £6.95) and includes repair/replacement of all components except amplifiers, case and RIC units. So if a repair is going to cost more than our standard repair charge we won't go ahead until you’ve given us the OK. 

6 month warranty

Our standard repair comes with a 6 month warranty against component failure; excluding amplifiers, case and RIC units (unless the amplifier, case or RIC was repaired/replaced as part of your original repair), to give you complete peace of mind.

The HARS warranty doesn't cover damage due to; improper handling, accident, unauthorised repair, changes to ear physiology, fair wear and tear, solvents and aural secretions, loss or theft of the device, growth or the need for a new earmould, case, amplifier or RIC (unless the amplifier, case or RIC was repaired/replaced as part of your original repair).

There is no warranty on our clean, check and test service.

Fast turnaround time

We understand how important it is for you to get your hearing aid back from repair as quickly as possible. So the turnaround time for most repairs is 2 - 3 working days.

Servicing and accessories

As well as repairs, we offer clean and check service. We also supply batteries, wax guards and accessories including; drying box kits, replacement drying pellets and hearing aid cleaning kits which you can buy online.

Buy online button

Supporting a national charity

50% of our profits go to Mary Hare School, so by having your hearing aid repaired with us you’re actively supporting the education of hundreds of deaf children and young people from across the UK.